This privacy notice tells you about the information we collect from you when you register to use our website, or when you purchase one or more of our products via our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.
We strive to be as transparent as possible about how and why we use your personal details. We are committed to complying with the requirements of the UK Data Protection Act 1998, the Privacy and Electronic Communications Regulation 2003, and the General Data Protection Regulation 2016.
Who are we?
Arbitration Lab provides informed, independent and practical legal ideas for a global arbitration community. You can contact us by email at info@arbitrationlab.com.
What personal data do we collect?
When you register to use our website, we ask you for the following personal information:
title
first and last name
postal address including postcode
contact telephone number
organisation/employer
occupation
email address
When you purchase anything online, we will refer you to a third party to process payment (see What do we do with your information?). Arbitration Lab does not gather or process any online electronic payment details, though we do keep a record of payments received for invoicing purposes.
In order to enable you to keep browsing efficiently, and to ensure that any information you enter is remembered, the we may use “session cookies” on this web site. For example, these cookies allow you to complete more than one form on the site without re-entering your details and to change your personal details easily. They remain in the cookie file in your browser during the session but are erased when you close your browser. For more information about cookies including how to set your browser to reject cookies please see www.allaboutcookies.org/manage-cookies/ for more information.
Why do we collect personal data?
We will use your information to process payments, deliver your goods, and fulfil our contracts with you. We will also send you receipts via email. In these cases there is a lawful basis for holding your personal data which is that we wish to perform our obligations under the contract we have entered into with you.
We may ask you if you would like to ‘opt in’ or subscribe to receive more information about the Institute on an ongoing basis, at which point we may contact you with relevant information about our ongoing activities.
As well relying on a lawful basis, we may also process your personal information where there is a ‘legitimate interest’. Here, processing your information will help us to achieve our vision of developing and advancing the understanding of international and comparative law in the UK and around the world, and promoting the rule of law in national and international affairs.
Whenever we rely on a ‘legitimate interest’ to process your personal information, we take into account your privacy rights and interests, and we will not process your personal information where we feel that there is an imbalance or when you have requested that we do not do so.
If you would rather not receive information about our work in the form of e-newsletters, for example, please contact us. You can also opt-out of our newsletters and emails at any time by clicking the unsubscribe link at the bottom of all of our emails.
What do we do with your information?
Your credit card details are not held or processed by us when using our online payment services. We use third-party payment processor Stripe to process your online transactions. They will send us confirmation of your payment which we can use to send you a confirmation email or invoice. We then use this information to process your order.
When you subscribe to receive emails from us we may provide you with information about our organisation that you request or which we may reasonably feel would interest you, and where you have consented to be contacted for such purposes. For example, we may want to invite you to attend events that we feel may be of interest to you.
We may need to send your email address to third-party organisations to process our mailing lists and send out our email communications.
We may be required to share your name and dietary requirements with external events venues to ensure delegate lists and menus are accurate.
We do not use the information you provide to make any automated decisions that might affect you.
Arbitration Lab will not share or sell your personal data to any third party for its own marketing purposes and you will not receive marketing from any other companies, charities or other organisations as a result of giving your details to us.
How long do we keep your information for?
For purchases made online, we keep your electronic data to fulfil our contractual obligation to you. We keep a paper copy of your order for seven years after purchases. Your personal information associated with the order will then be destroyed.
If you have subscribed to our newsletter and emails, all of your electronic contact information will be kept in our secure database until such time as you wish us to delete it or ‘forget’ you.
Your rights over your information
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate.
You can also ask us to provide you with a copy of the information we hold and to stop using your information for a period of time if you believe we are not doing so lawfully.
